The WhatsApp engagement platform

Make every WhatsAppconversation count.

Campaigns, team conversations, AI agents, customer journeys, and commerce—connected in one workspace for marketing, sales, and support.

app.jadility.com
app.jadility.com
app.jadility.com
MetaPlaceholderWhatsAppPlaceholderShopifyPlaceholderHubSpotPlaceholderZapierPlaceholderRazorpayPlaceholder

One customer. Too many loose ends.

Don’t make your customer
start the story again.

The campaign. The question. The teammate who picks it up. When they live in separate tools, the story falls apart. Jadility keeps the context connected, from the first message to the next useful reply.

A dark-skinned woman smiling while using her smartphone
Photo: Christina / WOCinTech · Unsplash
A real person. Not another ticket.Keep the context, even when the conversation changes hands.

One platform, five connected motions

From first message
to lasting customer.

Send campaigns that are ready for replies.

Build a targeted audience, create an approved message, schedule delivery, and follow every response inside the same workspace.

  • Audience segmentation
  • Template-led messages
  • Scheduling & delivery tracking
app.jadility.com

One connected customer journey

A path you can see—and improve.

Move from acquisition to automation to a human-led conversion without losing the story between steps. Every hop stays on the same thread.

01 · EntryAd, QR or button

Source captured

Hi! I scanned the showroom QR.
02 · AutomationWelcome flow

Intent understood

Looking for a size or delivery info?
03 · HandoffRight team member

Context included

Maya joined · history attached
04 · OutcomeOrder or follow-up

Journey recorded

Order #JD-2048 confirmed

Explore the platform

Start with the job to be done.

17capabilities in the directory, grouped by outcome.
A market trader holding her phone at a fruit standA woman reading a message on her smartphoneA man working at a monitor in an officeA tailor smiling while working at a sewing machine
Example message · E-commerceYour cart is saved—want the size guide before checkout?Illustrative copy, not a customer quote
Photo by Ali Mkumbwa on Unsplash

Across the customer lifecycle

Built for the way your industry talks.

Shape journeys around practical moments—an enquiry, a reminder, a reorder—not generic funnels. Pick an industry to see the kind of moment Jadility is designed for.

Connect your stack

Turn customer events into useful conversations.

Link verified systems through integrations, webhooks, and APIs. A paid order, an abandoned cart, or a new lead can each start the right WhatsApp step. Integration availability and exact data flows should be confirmed during implementation.

Cart abandoned
Timed reminder
Payment received
Confirmation message
New lead
Routed to sales
A dark-skinned man managing work at a laptop in a sunlit workspace
Photo: Microsoft 365 · Unsplash
An order in your store. An update in their hands.Example workflow · availability and configuration to be confirmed.
“
[Approved customer story or testimonial]

Placeholder · customer name, role and company to confirm

98%Messages deliveredPlaceholder figure · replace with approved data
3.4×Response rate vs. emailPlaceholder figure · replace with approved data
< 5 minFirst response timePlaceholder figure · replace with approved data
42%Conversations qualifiedPlaceholder figure · replace with approved data

Getting started

A clear path from use case to launch.

  1. Step 01Map the journey

    Choose the customer moments and team outcomes that matter.

  2. Step 02Connect the essentials

    Set up your WhatsApp account, team, data, and approved integrations.

  3. Step 03Build and review

    Create messages, routes, and automations with clear owners.

  4. Step 04Learn and improve

    Review conversations and reporting, then refine the journey.

Questions, answered

What teams ask before they begin.

Can’t find what you need? Ask during a demo—we’ll answer against your actual workflow.

Campaigns, shared team conversations, customer context, AI-led journeys, forms, payments, analytics, and integrations in one operational workspace.

Yes. Journeys can automate routine steps and hand over to a person with the conversation context intact.

The WhatsApp Business API page explains the platform foundation. Account eligibility, onboarding, and Meta approval details should be confirmed with Jadility.

The verified inventory includes Shopify, Shopify Checkout, Razorpay, WebEngage, LeadSquared, Integrately, webhooks, and developer APIs. Exact data flows are Jadility to confirm.

A better way to work in WhatsApp

Make room for better conversations.

Share your work email and we’ll set up a walkthrough around the journeys your team runs today.

A dark-skinned man and woman looking at a smartphone together
Photo by David Rotimi on Unsplash